Who we are
Our website address is: https://ososolar.com. OsoSolar.com is owned by Oso Renewable Energy of 113 Reiben Rd. Hills, BC V0G 1S1
What personal data we collect and why we collect it
We collect your email address and name from contact form submissions for a certain period for customer service purposes, but we do not use the information submitted through them for marketing purposes.
We do not collect any information about visitors.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 60 days.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Who we share your data with
This site is scanned for potential malware and vulnerabilities by the iThemes Site Scanner. We do not send personal information to the scanner; however, the scanner could find personal information posted publicly (such as in comments) during the scan.
How long we retain your data
We keep contact form entries for six months, analytics records for a year, and customer purchase records for ten years. Security logs are kept for 60 days.
What rights you have over your data
If you leave comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.